Author: Raquel Diaz

Students turn to faculty and staff with a wide variety of questions, and keeping track of every policy, process and deadline can be challenging.

That’s why the OneStop knowledge base is a valuable resource for the entire Wichita State community. Designed to provide quick, convenient access to answers, the knowledge base helps you find the information you need when you need it.

It’s not just for students. The knowledge base is available to employees across campus, making it easy to locate accurate information and confidently assist those you serve. Best of all, it is frequently updated to provide you with the most current, accurate and reliable information available.

The start of a new semester can feel overwhelming. That’s why OneStop is here.

If you’re looking for a quick answer to anything WSU-related, start with the OneStop knowledge base, your “Google” for all things Wichita State.

The knowledge base is your 24/7 online resource for common student questions, step-by-step guides, important deadlines and helpful information about everything from financial aid to registration. If you can’t find what you’re looking for, OneStop is just a click, call or visit away and ready to help.

Reminder that the OneStop chatbot is available 24/7 to help answer questions anytime, including nights, weekends and throughout summer break.

When the office is closed or in-person visits aren’t possible, the chatbot serves as a convenient first stop for questions about financial aid, registration, billing, deadlines and other OneStop services.

While the chatbot makes it easy to get information, students are reminded not to share sensitive personal information in the chat, including financial or other private details.