Author: Amy Belden

Microsoft will stop supporting Windows 10 in October 2025. In order to meet security compliance, all university Windows machines will be required to be on Windows 11 by that date.

To facilitate an orderly transition, Wichita State’s Information Technology Services (ITS) will start pushing upgrades from Windows 10 to Windows 11 starting Aug. 1 2024 on a phased approach. This will be an “in place” upgrade and should not affect your data. Please note, your machine will reboot after the upgrade. ITS will endeavor to contact you prior to your scheduled upgrade period with more precise timing.

If your device is not compatible with Windows 11, ITS will contact you letting you know that the device will need to be replaced.

ITS understands that upgrading to a new operating system can be stressful. Please check out this site to familiarize yourself with Windows 11: Meet Windows 11 – Microsoft Support.

If your computer is already on Windows 11, no changes will be made, and you will not receive communication from ITS regarding this upgrade.

If you have any questions, contact Jessica Wolf with ITS Desktop Support at Jessica.Wolf@wichita.edu or the ITS Help Desk at Helpdesk@wichita.edu.

Microsoft will stop supporting Windows 10 in October 2025. In order to meet security compliance, all university owned Windows machines will be required to be on Windows 11 by that date.

To facilitate an orderly transition, Wichita State’s Information Technology Services (ITS) will start pushing upgrades from Windows 10 to Windows 11 starting Aug. 1, 2024. This will be an “in place” upgrade and should not affect your data. However, your machine will reboot after the upgrade. ITS will endeavor to contact you prior to the upgrade period with more precise timing.

If your device is not compatible with Windows 11, you will soon receive a message letting you know that it will need to be replaced.

We understand that upgrading to a new operating system can be stressful. Please check out this site to familiarize yourself with Windows 11: Meet Windows 11 – Microsoft Support.

If your computer is already on Windows 11, you will receive no upgrade or communication from ITS regarding this upgrade.

If you have any questions, contact Jessica Wolf with ITS Desktop Support at Jessica.Wolf@wichita.edu or the ITS Help Desk at Helpdesk@wichita.edu.

The license for Adobe Express for Students renews each year on July 15.

Students who wish to continue using Adobe Express will need to re-sign up by July 1.

If you do not renew your Adobe Express access by July 1, your account may be disabled when the license for Adobe Express renews and all your files will be removed. To prevent losing any files or assets, please back up your Adobe Express files by July 1. For instructions, see the Adobe Express Asset Management guide.

For more information and additional Adobe Express resources, visit the Adobe Express webpage.

Questions? Contact ITS Help Desk at 316-978-HELP (4357), option 1, or email helpdesk@wichita.edu.

Wichita State’s Information Technology Services (ITS) has recently deployed Jamf Connect for WSU Mac devices.

By utilizing this software, Mac users will have the following benefits:

• After logging into Jamf Connect, it will verify that your login password is current. If not, it will ask to sync/update your password.
• Users will have access to a live countdown on the number of days remaining before their myWSU password expires.

Visit the ITS Resources website (wichita.edu/jamfconnect) for more information.

Questions: Contact ITS Help Desk at 316-978-4357, option one or helpdesk@wichita.edu.

Wichita State’s Information Technology Services (ITS) has recently deployed Jamf Connect for WSU Mac devices.

By utilizing this software, Mac users will have the following benefits:

• After logging into Jamf Connect, it will verify that your login password is current. If not, it will ask to sync/update your password.
• Users will have access to a live countdown on the number of days remaining before their myWSU password expires.

Visit the ITS Resources website (wichita.edu/jamfconnect) for more information.

Questions: Contact ITS Help Desk at 316-978-4357, option one or helpdesk@wichita.edu.

Wichita State’s Information Technology Services (ITS) has recently deployed Jamf Connect for WSU owned Mac devices.

By utilizing this software, Mac users will have the following benefits:

• After logging into Jamf Connect, it will verify that your login password is current. If not, it will ask to sync/update your password.
• Users will have access to a live countdown on the number of days remaining before their myWSU password expires.

Visit the ITS Resources website (wichita.edu/jamfconnect) for more information and instructions on how to log into Jamf Connect.

For questions, contact ITS Help Desk at 316-978-4357, option one or email helpdesk@wichita.edu.

Wichita State’s Information Technology Services (ITS) has recently deployed Jamf Connect for WSU Mac devices.

By utilizing this software, Mac users will have the following benefits:

• After logging into Jamf Connect, it will verify that your login password is current. If not, it will ask to sync/update your password.
• Users will have access to a live countdown on the number of days remaining before their myWSU password expires.

Visit the ITS Resources website (wichita.edu/jamfconnect) for more information.

For questions, contact ITS Help Desk at 316-978-4357, option one or email helpdesk@wichita.edu.

Starting Tuesday, Oct 31, WSU Information Technology Services (ITS) will roll out Microsoft’s Multifactor Authentication (MFA) for currently enrolled students who are taking classes.

Microsoft’s MFA enhances security by requiring the use of a secondary device at login to verify your identity. This new security will protect users by making it more difficult for others to access your account. It uses two different forms of identity: myWSU password, and an additional authentication method.

Currently enrolled students who are taking classes are required to register and use MFA. Student employees will use Duo to authenticate while an employee. When they are no longer a student employee and revert to student only status, they will use Microsoft MFA.

Software impacted by MFA will be email, Blackboard and all Office 365 products.

Authentication methods available:

• Highly recommended: The Microsoft Authenticator App, a simple, fast and highly secure two-factor authentication application, available to download from Microsoft (app only available for iOS and Android devices)
• Non-WSU email address
• Phone number

Additional information on what to expect and how to set up your Multi-factor Authentication can also be found on the ITS webpage.

For questions, contact the ITS Help Desk at 316-978-4357, Option 1 or email helpdesk@wichita.edu.  

On Tuesday, Oct. 31, WSU Information Technology Services (ITS) will roll out Microsoft’s Multi-factor Authentication (MFA) for currently enrolled students.

Microsoft’s MFA enhances security by requiring the use of a secondary device at login to verify your identity. This will ensure that others cannot access your account by obtaining your password.

What can you do to prepare for the implementation of MFA? Please download the Microsoft Authentication App. Information about Microsoft’s MFA Application and download instructions can be found on the Microsoft website.

Additional information on what to expect and how to set up your Multi-factor Authentication can also be found on the ITS webpage.

For questions, contact the ITS Help Desk at 316-978-4357, Option 1 or email helpdesk@wichita.edu.  

WSU Information Technology Services (ITS) will roll out Microsoft’s Multifactor Authentication (MFA) for currently enrolled students within the next few weeks. MFA enhances security by requiring the use of a secondary device at login to verify your identity, which will ensure that others cannot access your account by obtaining your password.

WSU applications impacted by MFA will be email, Blackboard and all Office 365 products.

Currently enrolled students who are taking classes are required to register and use MFA. Existing WSU employees who are taking classes are not required to register for MFA. WSU staff and faculty already use Duo for multi-factor authentication.

Next steps:

Be on the lookout for more information from WSU ITS regarding when this functionality is available and how to set up your Multifactor Authentication. Learn more about MFA.

Questions: Contact ITS Help Desk at 316-978-4357, option 1 or helpdesk@wichita.edu.